If you're not happy, we're not happy! At BikerOrNot, we aim to please. If you're not completely satisfied with your order, we'll do whatever we can to make it better.
Read our simple Returns & Exchanges Policy below, follow the steps to create a return/exchange request, and remember, you can always contact us with any additional order or product-related questions or issues.
Please keep in mind: There is a NO EXCHANGE/RETURN policy on our bikinis and/or other intimate apparel. This is strictly for the safety of our customers.
- Must be returned complete with all of its parts and accessories.
- Must have all tags still attached.
- Must be unused, unworn, unwashed, and not damaged.
- It is the customer's responsibility to pay return shipping, unless we made a mistake with the item (see below).
Ship your returns to:
360 Central Ave
Saint Petersburg, FL 33701
If You Want a Refund:
- The package must be received within 30 days of the date your order shipped from us.
- Once we receive the return, a full refund will be issued and should appear on your statement within 3-5 business days.
If You Want an Exchange/Store Credit:
- The package must be received within 60 days of the date your order shipped from us.
- We ONLY offer exchanges for the same item in a different size.
- If we do not have an exchange in stock, we can offer either a refund or store credit.
If the item was a gift, we will extend the policy an additional 10 days for your convenience.
Oops! If It Was Our Mistake:
Hey, we're not perfect. If we’ve sent you the wrong or damaged item, BikerOrNot will pay for the return shipping and send you a replacement at no additional cost to you.
Create a Return/Exchange Request Before Returning an Item:
1.) Log into your account.
2.) Click "Completed Orders".
3.) Click "Return Item(s)" by the order you want to return.
4.) Select which item(s) you want to return, the return reason, a return action, and any comments if necessary.
5.) We will notify you once we've received the return request.
BikerOrNot is owned by Marco Polo Publications, Inc.